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Shasta Co. Grand Jury releases report on SHASCOM dispatch

A Shasta County Grand Jury has found that SHASCOM, the 911 dispatch, is severely understaffed.

Posted: Jul 6, 2019 9:49 AM

SHASTA COUNTY, Calif. - A Shasta County Grand Jury has found that SHASCOM, the 911 dispatch, is severely understaffed.

The jury found that many of SHASCOM's positions remain unfilled. This meaning other employees have had to pick up the slack, with employees have to work a combined 1,000 hours a week in overtime.

The jury cited difficulty finding qualified candidates and a lengthy training process as the reason for vacancies.

The jury also noted problems with the code red notification system.

Code red software is used by SHASCOM to send out the safety alerts mandatory evacuation warnings.

The jury found that less than half of the households in Shasta County are registered with Code Red.

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