Update 7:20 p.m. Saturday, Dec. 5, 2020 - PG&E has provided a few more details on the cause of the power outage.
It was caused by a squirrel that made contact with equipment inside of a substation, which caused a momentary outage for 8,266 customers and a sustained outage for 5,458 customers.
According to PG&E, power was restored to everyone by 2:00 p.m.
Update 7:03 p.m. Saturday, Dec. 5, 2020 - A representative from PG&E told Action News Now that the reason for the large Chico outage Saturday morning was animal contact with electrical equipment.
Update 3:43 p.m. Saturday, Dec. 5, 2020 - By 3:30 p.m. the impacted customers all had their power restored, according to the PG&E outage map online.
Update 12:48 a.m. Saturday, Dec. 5, 2020 - There appear to be some problems with the PG&E outage map concerning the numbers impacted by the Saturday morning outages in Chico. PG&E officials are looking into the mapping issues, but in the meantime have shared the following information about the Chico power outage.
The outage impacting approximately 8,200 customers was reported Saturday morning at 11:07 a.m.
As of 11:40 a.m., only 2,808 customers were still without power.
There is still no identified cause of the outage, but PG&E is investigating the situation at the local sub-station in the impacted area.
PG&E officials said Saturday morning that even though there are restoration times listed on the PG&E outage map, the company actually does not have an estimate at this time for full restoration, since they are still looking into the cause.
CLICK HERE to see the PG&E outage map.
CHICO, Calif. - Pacific Gas & Electric Company (PG&E) is working to restore electricity in Chico where more than 6,000 customers were reported to be without power Saturday morning.
At 11:15 a.m. almost 1,900 were still without power. Right before that time some of the customers near Highway 32 and the Safeway grocery store reported to Action News Now that their power had been restored.
PG&E is estimating all the customers in the area will have their electrical service restored by 2:00 p.m.
As a note, 68 customers in the Durham area of Butte County are without power Saturday due to scheduled maintenance work. Power there is expected to be restored by 4:00 p.m.