Resources for Victims of Carr Fire

Credit: Robert Keillor

Below is a list of resources for victims of the Carr Fire that include discounts, phone numbers, free services, etc.

Posted: Jul 30, 2018 6:34 PM
Updated: Aug 10, 2018 2:29 PM

Below is a list of resources for victims of the Carr Fire that include discounts, phone numbers, free services, etc.

Discounts and Free Services: 

Carr Fire victims facing legal issues related to the fires and who are unable to afford a lawyer can receive free legal assistance through a free legal hotline (listed under phone numbers below). The hotline is a partnership between Legal Services of Northern California, ABA Young Lawyers Division (ABA YLD), the State Bar of California, and the Federal Emergency Management Agency (FEMA). 

The legal hotline offers assistance in the following areas:

- Replacement of identification documents or other important destroyed legal documents

- Assistance with life, medical and property insurance claims 

- Help with home repair contracts and contractors 

- Assisting in consumer protection matters, remedies and procedures 

- Counseling on mortgage-foreclosure problems 

- Counseling on landlord-tenant problems 

- Assistance with securing FEMA and other government benefits available to disaster survivors 

The Salvation Army is continuing to provide meals and spiritual support at five Carr Fire evacuation sites in Shasta County:

- CrossPointe Community Church (located at 960 Hartnell Avenue, Redding) 

- Foothill College (located at 9733 Deschutes Road, Palo Cedro) 

- Shasta College (located at 11555 Old Oregon Trail, Redding) 

- Simpson College (located at 2211 College View Drive, Redding) 

- Trinity High School (located at 2211 College View Drive, Redding) 

Bethel Church will be the official Distribution Hub for victims of the Carr Fire. The Hub is located at 933 College View Drive, Redding.

The following are resources available at the location to pick from if needed:
- Household Supplies
o Baby food
o Diapers/Wipes
o Personal Hygiene
o Cleaning Supplies
- Basic Food Supplies
o Water bottles/Gatorade
o Non-Perishable Food Items
- Children’s clothing
- Cooling Center
- Emotional & spiritual care
- Meals provided by Mercy Chefs starting Tuesday, July 31 

The CDMV is offering limited services free of charge to residents impacted by the Carr Fire at a Local Assistance Center in Redding. The temporary center opens Thursday, August 2, at 9 a.m. 

Gov. Brown issued an emergency proclamation authorizing fee and/or penalty waivers for wildfire victims in Shasta County, which allows them to replace at no cost the following items if damaged due to the fire: Duplicate driver licenses, identification cards, vehicle registration and title, and disabled person parking placards. Fire victims can also acquire substitute license plates and stickets, vehicle disposal paperwork, driver record printouts and process a change of address. 

ResQue Animal Coalition/Pawz for a Cause is opening its doors to any animals that may have been displaced by the Carr Fire. They are accepting dogs, cats, birds, reptiles, horses and large animals. They are also providing dog and cat food as well as cat litter. They will be open Monday through Friday from 10:30 a.m. - 5 p.m. and Saturday and Sunday from 11 a.m. - 4 p.m.

They are located at 926 Cypress Avenue in Redding behind Chase Bank and Safeway gas. Please call ahead before bringing animals to the location at (530) 221-7299. 

Backpacks from Evergreen Union School Districts Stuff-The-Bus campaign will be distributed to school-aged children impacted by the Carr Fire on Friday, August 3 from 5 - 7 p.m. in the Shasta Gateway Shopping Center (formerly Anderson Outlets) on the south side of the parking lot. 

The Shasta Community Health Center's Hope Team has set up a truck in the parking lot of Shasta College to provide free medical services for evacuees of the Carr Fire. They will be in the parking lot every day during the week of July 30 - August 3 until 4 p.m. Read more HERE

Sequoia Middle School has teamed up with the city of Redding to provide free meals to those affected by the Carr Fire. People of all ages can get free meals Monday through Friday from July 30 to August 3. Get more information HERE.

Brown's Small Engine Repair and Mobile Services (located at 2575 S. Whitman Place, Chico) is offering discounted rates to victims of the Carr Fire. You can reach them at (530) 774-8954. 

A Local Assistance Center will be opening in Redding to provide recovery assistance services to residents impacted by the Carr Fire. It will be open from 9:00 a.m. - 7:00 p.m. Thursday, August 2, though Wednesday, August 8 at Shasta High School (located at 2500 Eureka Way, Redding). The purpose of the center is to assist communities by providing centralized location for services and resource referrals for needs following the fire. 

The following service providers will be available at the Local Assistance Center: 

- Shasta County Health & Human Services Agency 

- Shasta County Billing Department - Assessor 

- Shasta County Vital Records

- Shasta County Environmental Health 

- Department of Motor Vehicles 

- CA Department of Insurance 

- CA Employment Developmental Department (EDD) 

- CA Fanchise Tax Board 

- Utilities 

- Various private non-profits 

Items to gather in event of evacuation: 

Driver's License/Identification Cards

Legal & Insurance Documents


Pre-Charged Devices ie., phones, tablets Extra Chargers and Batteries Extra Clothing and Shoes- 2-3 days worth Food/Water Including Pet Food

Important Websites: 

For all of the most updated info on the Carr Fire click HERE

For a list of relief funds and areas to donate to victims of the Carr Fire click HERE

For a list of current evacuations zones, centers and lifted evacuations click HERE

For an interactive map of the Carr Fire and structures involved, click HERE

To sign up for SHASCOM911 emergency alerts click HERE

For the Cal Fire Carr Fire incident page click HERE

For the Shasta County Sheriff's Office website click HERE

California Employment Development Department (EDD) provides temporary unemployment benefits to people whose jobs or work hours were directly impacted by the fires. Affected individuals are encouraged to apply HERE

CA Department of Insurance is available to provide assistance about insurance for businesses. Learn more about the resources available for businesses HERE. 

Important Numbers: 

Cal Fire Carr Fire Information Line: (530) 225-2510

California Department of Insurance: (800) 927-4357, or visit their website HERE

Carr Fire Missing Person Hotline: (530) 225-4277

Reporting Thefts: (530) 225-4200

CA Department of Insurance (for businesses): (800) 927-4357

Bob Boyce, post adjutant for Samuel Burney American Legion Post 441, is heading the emergency assistance fund for veterans. You can reach him at (530) 335-6023

Free legal hotline: (800) 822-9687 

*Hotline hours are from 9 a.m. - 5 p.m. Monday through Friday* 

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