Oroville, Calif. -- With another Public Safety Power Shutoff set for Tuesday night, many customers are asking what the utility's long term plan is.
"Again? This is the third time this year since the fire," said Lyn Burleson, an Oroville resident.
Burleson and her Oroville family are preparing for yet another planned power outage.
"They're a pain in the butt," said John Naillon, an Oroville resident.
The family got their power back briefly, but with another message warning them of another outage, they did what they could to prepare.
"I don't understand why, there's usually no warning. You get a message the power is going to shut off and then the power is gone," Naillon said.
PG&E Spokesperson Paul Moreno said PG&E is working to strengthen the electrical system, installing non-wood poles and covered wires, all in the effort to reduce the number of needed power shut offs in the long term.
"It would be great to eliminate them all together, will the climate allow us to do that? Going forward we'll be able to answer those more carefully," Moreno said.
Burleson says while that sounds like progress, the shutoffs are still unsafe and an inconvience.
"My husband decided he would stay home today cause the power was off to keep things going here and I transported my family for the day, but this was an inconvenience at best," Burleson said.