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Orland dealership staff taking extra precautions during virus pandemic

Many people will still need their oil changed or a tune-up, but how are service shop employees protecting themselves during the coronavirus pandemic and you?

Posted: Apr 16, 2020 3:35 PM
Updated: Apr 16, 2020 3:47 PM

ORLAND, Calif. - Many people will still need their oil changed or a tune-up, but how are service shop employees protecting themselves during the coronavirus pandemic and you? 

Action News Now visited Hibdon Auto Center in Orland to talk to employees and ask what safety protocols they're doing when they fix a car.

One of the owners of Hibdon Auto Center, Brittany Hibdon says they're a local mom and pop shop that pretty much do any kind of service.

"We do everything from oil changes and other maintenance you know fluid flushers, that kind of thing," Hibdon said.

But during the coronavirus pandemic - Hibdon is changing the rules.

"Our technicians are wearing a fresh pair of gloves for every vehicle they get into," Hibdon said.

And every time employees touch something inside - they sanitize it before and after repair is done.

"We're going through gallons of hand sanitizer," said Steve Nordbye, the service manager at Hibdon Auto Center.

Nordbye says his work is essential.

"People have other service needs, they have a mechanical breakdown or something, they have to get their car fixed," Nordbye said.

One way the dealership is preventing mass gatherings is by closing their showroom, instead, they want you to use their curbside service.

"We've got a little station set up, where we will put your paperwork down and then we're stepping away," Hibdon said.

Hibdon says that station is a form to practice social distancing when interacting with customers.

It's just one of the creative ways Hibdon is keeping her business open.

"We've also locally within the Orland area will do pickup and delivery from your house so you don't have to leave, so you can just get your vehicle," Hibdon said.

She also makes her employees wear a mask when meeting a customer.

Hibdon adds that they also let customers borrow a sanitized car - since they have no shuttle service and their waiting room is closed.

The dealership/car service is offering all front line workers 50% off on oil changes, while employees from Enloe or Glenn Medical Centers can get 20% off any car repair.

If you're interested in knowing more about Hibdon Auto Center, CLICK HERE.

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