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People running into roadblocks with unemployment claims

With record unemployment because of the coronavirus pandemic, many people are running into roadblocks with their claims.

Posted: Apr 7, 2020 5:38 PM
Updated: Apr 8, 2020 9:08 AM

CHICO, Calif.- With record unemployment because of the coronavirus pandemic, many people are running into roadblocks with their claims.

Reporter Kristian Lopez spoke with one man who shared his struggles. 

William Hedden says he filed for unemployment two weeks ago, but he keeps running into roadblocks.

"They're supposed to send you a code and that's a key to get to the next step," Hedden said.

However, he says he has not received his code in the mail and has been trying to contact a live representative for help but has been unable to get through. 

He says, "I tried contacting them and it gives you a number then hangs up on you at the end, it gives you another number with an automated message and it hangs up on you again."

Reporter Kristian Lopez contacted the governor's office but was unable to get through, and sent an email regarding the issue.

The local EDD offices in Chico are also closed until further notice. 

"We just need to be able to contact EDD, especially when this is a key part of the unemployment claim process, we need a path to contact to them," Hedden said. 

Action News Now is still waiting to get an email response from the governor's office, and will share an update as soon as it becomes available. 

Newsom also launched one-stop resource for the people of California impacted by job loss during the COVID-19 pandemic, to learn more CLICK HERE

California Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 803660

Reported Deaths: 15516
CountyConfirmedDeaths
Los Angeles2657756488
Riverside581781189
San Bernardino53669922
Orange529041204
San Diego46001775
Kern31785361
Fresno28106382
Sacramento22026402
Alameda21028404
Santa Clara20882306
San Joaquin20194441
Stanislaus16452348
Contra Costa16327204
Tulare15897259
Ventura12617147
Imperial11781317
San Francisco1103899
San Mateo9785150
Monterey977270
Santa Barbara9003113
Merced8846140
Kings763177
Sonoma7320120
Marin6672117
Solano630963
Madera448165
Placer354244
San Luis Obispo351029
Butte280343
Yolo278955
Santa Cruz23199
Sutter169611
Napa166113
San Benito133111
Yuba11437
El Dorado10984
Mendocino89918
Shasta77717
Lassen7370
Glenn5743
Tehama5404
Lake53411
Nevada5317
Colusa5276
Humboldt5017
Calaveras31414
Amador29616
Tuolumne2274
Inyo18715
Mono1652
Siskiyou1650
Del Norte1391
Mariposa752
Plumas500
Modoc270
Trinity160
Sierra60
Alpine20
Unassigned00
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