BUTTE AND GLENN COUNTIES, Calif. - Thursday, February 11th is National 211 Day, a time to celebrate the network of 211 providers who serve millions of Americans every year.
It's also about promoting awareness of the service, that helps people in need of health and human services.
When you call or text 2-1-1 you reach a Resource Specialist who can access your needs and help you find what you need.
Local non-profit Help Central operates the 2-1-1 Center that serves Butte and Glenn Counties. There are currently 15 employees, most with education and training in social work.
Executive Director Tara Sullivan-Hames told Action News Now at Noon that Butte 211 helped more than 34,000 Camp Fire and North Complex Fire survivors.
It also serves as a call center for the County's Homeless Coordinated Entry System, and the Help Me Grow program, a system of care coordination for families with young children.
COVID-19 public safety information and referrals also fall under the umbrella of what 211 does... responding to more than 5550 contacts from the public seeking information.
A resolution recognizing the work and dedication of the local program and staff will be presented at the February 23rd meeting of the Butte County Board of Supervisors.