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Internal computer outage affects DMV operations

An internal computer outage affected various operations at DMVs statewide Monday morning.

Posted: Apr 8, 2019 11:57 AM
Updated: Apr 8, 2019 4:39 PM

BUTTE COUNTY, Calif. - An internal computer outage affected various operations at DMVs statewide Monday morning.

According to a public information officer for the California Department of Motor Vehicles, computers were down for about 35 minutes between 9:40 and 10:15 a.m. 

The outage affected transactions at field offices and business partners statewide. The outage specifically impacted the system's ability to process drivers licenses and vehicle registration transactions. 

While the system was down, DMV field offices continued to conduct drive tests, administer knowledge tests and allow customers to fill out their electronic driver license card applications. 

The outage did not affect any online transactions. It was an internal system error. 

All operations are back up and running. 

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