PARKLAND, Fla. - The FBI is making changes to its tip-line protocols after criticism of the way it handled the shooting in Parkland, Florida, in February.
The FBI admitted that agents did receive a tip at the West Virginia center from someone who was close to Nikolas Cruz, the 19-year-old that killed 17 of his classmates and teachers in February's deadly shooting. The tip was apparently not relayed to the Miami, Florida, bureau.
Some changes that they are adding to the tip-line protocol is recognizing threat key words, adding more staff and training resources and adding a quality management team.
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