Enloe patient's experience during shutdown

A patient and her son shared with Action News Now what it was like at the medical center during the cyber-attack Thursday night.

Posted: Jan 7, 2020 5:23 PM

CHICO, Calif. - A patient and her son shared with Action News Now what it was like at the medical center during the cyber-attack Thursday night.

Enloe medical center is still working to get back control of its data network after a cyber attack.

"Everybody at the hospital pulled together and I know this sounds a little corny but it really made me proud to be an American," Ken Watson said.

Ken, feeling patriotic after bringing his mother betty to the Enloe Medical Center Thursday afternoon.

"Mom had had a fall and so I was concerned that she might've had a mini-stroke of a developing UTI that was affecting her brain," he said.

An hour before the shutdown Ken said his mom was able to receive a CT scan, X-Ray, and a urine sample.

"All of those ultimately did happen but they were disrupted to some degree because of the attack," Watson said.

Ken said some surgeries and test results were affected. and nurses were communicating through radios.

"Nobody could get information even which room people were in let alone how to schedule a diagnostic exam," Watson said.

All of Betty's tests came back clear but the UTI results got delayed.

"It worried me because I wanted to get her treated," Watson said.

When betty was released on Saturday the nurses told ken something that surprised him.

"They were treating her during the period of time she was emitted even though they did not have the results back from the UTI," Ken said.

"Everybody I met was nice they were concerned and just as sweet as they could be not just to me but to the lady in the back next to me waiting for the surgery," Betty said.

Ken told Action News Now although there were some setbacks he was happy with how the staff stepped up in a time of crisis.

"The nursing staff, in particular, was left to pick up those pieces and sew the tapestry back together you know put the battery back in the big watch of the hospital so it can run again and they did so in an exemplary way," Ken said.

As far as we know Enloe's system is still not fully operating and authorities told me there is no update at this time.

Enloe told us the FBI is working on the investigation, but the FBI did not confirm that with Action News Now.

California Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 928028

Reported Deaths: 17618
CountyConfirmedDeaths
Los Angeles3063277056
Riverside680501319
San Bernardino643671074
Orange597181475
San Diego56369888
Kern34154422
Fresno31321443
Sacramento26018500
Santa Clara24867406
Alameda23775463
San Joaquin21994492
Contra Costa18981246
Stanislaus17872401
Tulare17800292
Ventura14486166
Imperial13038338
San Francisco12320147
Monterey1161695
San Mateo11341161
Santa Barbara9919126
Sonoma9646136
Merced9623155
Kings850283
Solano763476
Marin7121127
Madera509476
Placer435359
San Luis Obispo426532
Yolo326660
Butte314353
Santa Cruz286125
Shasta204631
Napa200916
Sutter189712
San Benito146115
El Dorado13804
Yuba134610
Mendocino115621
Tehama9259
Lassen7721
Lake70417
Glenn6823
Nevada6358
Humboldt57110
Colusa5556
Calaveras34721
Amador33816
Tuolumne2886
Inyo24115
Siskiyou2210
Mono1822
Del Norte1811
Mariposa812
Plumas790
Modoc480
Trinity280
Alpine80
Sierra60
Unassigned00
Chico
Few Clouds
68° wxIcon
Hi: 82° Lo: 47°
Feels Like: 68°
Oroville
Clear
69° wxIcon
Hi: 82° Lo: 49°
Feels Like: 69°
Paradise
Few Clouds
68° wxIcon
Hi: 76° Lo: 52°
Feels Like: 68°
Chester
Clear
57° wxIcon
Hi: 72° Lo: 38°
Feels Like: 57°
Red Bluff
Clear
74° wxIcon
Hi: 85° Lo: 48°
Feels Like: 74°
Willows
Few Clouds
68° wxIcon
Hi: 84° Lo: 44°
Feels Like: 68°
We're closing out the month of October on a beautiful note weather-wise over northern California with plenty of sunshine and above-average temperatures. Halloween will bring slightly warmer temperatures and more sunshine.
KHSL Severe
KHSL Radar
KHSL Temperatures

Community Events