Dignity Health offers free virtual urgent care for patients with COVID-19 symptoms

Dignity Health North State announced Thursday the launch of a free virtual urgent care service, “Virtual Care Anywhere,” for anyone in the community experiencing mild to moderate symptoms of the coronavirus.

Posted: Mar 19, 2020 11:40 AM

KHSL – Dignity Health North State announced Thursday the launch of a free virtual urgent care service, “Virtual Care Anywhere,” for anyone in the community experiencing mild to moderate symptoms of the coronavirus.

Virtual urgent care visits are encouraged as an initial care option for anyone who would like to discuss symptoms characteristic of coronavirus with a health care professional, Manager of Media Relations, Allison Hendrickson said.

To use the service, CLICK HERE, download the Virtual Care Anywhere app in the Apple App Store or Google Play Store, or call 855-356-8053 and use the coupon code COVID-19. The service has a fee of $35 per visit, and the fee will be waived for any patient who thinks they may be experiencing COVID-19 symptoms, Hendrickson said.

After requesting an appointment, a virtual care provider will contact the patient once they are available, typically within 15 to 30 minutes, although high demand may result in longer wait times. The service is on-demand and does not accept appointments.

“Virtual visits allow for timely care delivery without putting other patients or our clinicians at risk for contracting the virus. And while it’s not intended to replace in-person care visits, it will help reduce patient volumes at care sites so we can serve those who need care the most,” added Rodger Page, Mercy Medical Center Mt. Shasta and St. Elizabeth Community Hospital President.

RELATED: COVID-19 Important Links and Resources 

Health care experts are recommending virtual urgent care for patients with less severe symptoms of COVID-19 such as low-grade fever, a cough, or shortness of breath. People with mild symptoms who are evaluated virtually by a medical professional can avoid interacting with others and ensure they receive the appropriate level of care in the right setting.

Dignity Health North State includes Mercy Medical Center Redding, Mercy Medical Center Mt. Shasta, and St. Elizabeth Community Hospital.

For continuing coronavirus coverage, CLICK HERE

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