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Chico Post Office faces mail surge with Covid-19 and holiday shopping

Covid-19 is causing an even greater strain on the mail delivery during the holiday season. Action News Now spoke to postal workers about how they are navigating the challenge.

Posted: Dec 14, 2020 7:25 PM
Updated: Dec 15, 2020 9:18 AM

CHICO, Calif. - COVID-19 is causing an even greater strain on mail delivery during the holiday season. Action News Now spoke to postal workers about how they are navigating the challenge. 

"Our Post Master has actually been here since 8 p.m. last night, and she is still here, I mean everyone is working hard," said Highway Contract Worker, Jamie Truby. 

Truby has been working at the post office for 18 years, and says Christmas is always crazy. But not like this.

"It is ridiculous everyone is working so hard and such long hours to get everyone their parcels and get them their mail Monday through Saturday," said Truby.

To show how busy the Postal Workers are this season Truby explained one carrier left on her route at about 7:30 Monday morning.

Truby said she took only the large packages that she could fit in her postal vehicle, which means she will have to come back later and get smaller packages and letter mail.

"People are afraid to leave their houses or they have been ordered to stay home, and so they order from all the big carriers that deliver to their homes," explained another Highway Contract Carrier for the Postal Service, Shawna Reynolds. "So we deliver those packages and it is like Christmas before Christmas then you add Christmas on top of that and it is exciting and fun."

"We wear masks, we do not deliver to doors, we stay six feet away if someone is there," said Reynolds. "If we do a certified letter we knock and step back and show the person we signed for them, we don't let them touch our computer thing."

Reynolds says the Postal Service gives them gloves, sanitizer, and wipes for their vehicles.

"COVID is not going to stop the mail," said Reynolds. "I mean that's that. Period. The mail goes on. Rain. Sleet. Snow... COVID.. we got you."

They explained you might not get your delivery as quickly as you want it though. 

"Everybody is impacted by it, the volume of it. It is just too much for us and other companies to deliver exactly a day or two or three," said Reynolds. 

"Everyone needs to be patient, it is nobody's fault, but it's the world we live in right now," said Truby. 

California Coronavirus Cases

Data is updated nightly.

Cases: 3095814

Reported Deaths: 35549
CountyCasesDeaths
Los Angeles104602114641
San Bernardino2587421561
Riverside2558082739
San Diego2197312222
Orange2178492546
Santa Clara959361158
Kern87240572
Fresno83591968
Sacramento816871128
Alameda69107842
Ventura63413462
San Joaquin58843788
Contra Costa53349460
Stanislaus43392773
Tulare42186515
Monterey36464255
San Mateo33207309
San Francisco29665274
Solano26191108
Santa Barbara25405243
Imperial25380486
Merced24570316
Sonoma24262242
Kings19588148
Placer17584186
San Luis Obispo16056140
Madera13585151
Santa Cruz12461113
Marin11732159
Yolo10852138
Shasta9750123
Butte9582128
El Dorado788649
Sutter782879
Napa773145
Lassen519916
San Benito504246
Yuba499627
Tehama433244
Tuolumne340340
Nevada323874
Mendocino319232
Amador303631
Lake264631
Humboldt245825
Glenn195520
Colusa17969
Calaveras163723
Siskiyou145713
Mono11244
Inyo98329
Del Norte8672
Plumas5895
Modoc3853
Mariposa3464
Trinity3044
Sierra820
Alpine730
Unassigned00
Chico
Cloudy
46° wxIcon
Hi: 51° Lo: 46°
Feels Like: 41°
Oroville
Cloudy
51° wxIcon
Hi: 50° Lo: 44°
Feels Like: 51°
Chico
Cloudy
46° wxIcon
Hi: 44° Lo: 37°
Feels Like: 41°
Red Bluff
Cloudy
50° wxIcon
Hi: 33° Lo: 26°
Feels Like: 50°
Red Bluff
Cloudy
50° wxIcon
Hi: 52° Lo: 38°
Feels Like: 50°
Chico
Partly Cloudy
46° wxIcon
Hi: 55° Lo: 39°
Feels Like: 41°
Light rain and snow is expected in your Friday forecast. We'll be mostly dry and warmer on Saturday. A more substantial system with lower snow levels is in your forecast for Sunday into early Monday. Long range models are showing very wet weather for the middle of next week.
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