CHICO, Calif. – Ever wondered if your local thrift store has the item you're looking for? Well now, there's a new app that can help you out.
Through the Nytch app, Goodwill’s offline inventory is available digitally for the first time ever. With Nytch, a free mobile application, shoppers can submit requests for items, receive recommendations from local businesses, and then purchase or ask to hold those items in store.
"With Nytch, we really just want to make sure that they're maximizing the value that they can offer people who are next to them who might never even know that they're there," said Grant Lea, cofounder of Nytch.
The app currently has five Goodwill locations on its platform.
"What we do is shoppers just create a request for what they're looking for, how far they want to go to get it, enter a price range, photos, things like that," said Lea. "Then we match that with local businesses who can use their own expertise and employees who can actually provide a solution for those shoppers."
The partnership between Nytch and Goodwill® of the Sacramento Valley and Northern Nevada began in mid-June. Upon launch, hundreds of shoppers submitted requests. Due to high-demand, Goodwill and Nytch immediately mobilized to bring additional stores online
"People that don’t want to leave their houses, that are scared to shop but want to shop, totally understand that they now have the option,” said Andrea Choe, Vice President of retail at Goodwill. “Just ask us ‘hey do you have these items?’ and we can look into it and give them recommendations of items that would work for them, and then they can drive up and we can take it right out to their vehicle.”
“It's a product meeting, the moment we couldn't have possibly anticipated this was going to happen but we're just glad we're here at a right time to help small independent businesses and also really grow with a partnership that Goodwill affords,” shared Lea.
The Chico Goodwill location launched its app on Thursday and is now active.
“Definitely our customer count has been a lot lower since before the shutdown,” said Nicole Harper, Senior Store Manager at the Chico location. “So it'll be really interesting to see how many more people we can serve in the community with this app.”
if other businesses want to join in on the app visit, Click Here. The app is free and can be downloaded on iPhone or Androids.