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Camp Fire survivor upset after property cleared without notice

One Camp Fire Survivor is upset after learning all his salvaged items from the fire had been cleared by a CalRecycle contracted crew.

Posted: Jun 11, 2019 7:30 PM
Updated: Jun 11, 2019 7:30 PM

PARADISE, Calif. - One Camp Fire Survivor is upset after learning all his salvaged items from the fire had been cleared by a CalRecycle contracted crew.

Jerry Metcalf is from Paradise and had seven homes burn.

Two of his homes were on adjacent properties on Roe Road and Buckboard.

He says he got a call on Friday afternoon giving a ten day notice of debris removal on his Roe Road Property.

“And I said that’s fine and then I asked them about my adjacent lot where my home was. And they said well Mr. Metcalf we are already on your property right now,” Metcalf said.

Metcalf said he had been given his ten day notice for that property, but not a 24 hour notice.

“And they said someone should have called you, we just forgot about it,” Metcalf said.

He said he went up to the properties right away.

Both of the lots had already been cleared of all his possessions. Those possessions included items from his parents that he had salvaged after the fire.

He said that was all he had of theirs. 

Metcalf's main concern is that this does not happen to anyone else.

Cal Recycle representatives who are overseeing the contractors on the job said there are protocols so this does not happen.

They said "The contractor crew and the entire debris removal operations team would like to express our sincerest apologies for the breach in protocol that resulted in the removal of these items that the homeowner intended to keep. The site supervisor responsible for this error was immediately removed from the project. The private contractor involved reached out directly to the homeowner to explain the circumstances, apologize for the mistake and work towards a remedy to help compensate this property owner.

Crews have cleared debris from more than 4,300 properties in Butte County to date. The incident management team has instructed contractors to reiterate homeowner notification and communication policies to all debris removal crews to help ensure mistakes like this are not repeated on any remaining properties moving forward."

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