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Camp Fire: Resources for Victims

Action News Now is providing a complete list of resources for victims of the Camp Fire. Check back regularly, as this article will be continuously updated.

Posted: Nov 10, 2018 10:43 AM
Updated: Feb 4, 2019 2:44 PM


Butte County Recovers has everything Camp Fire evacuees and victims need to know about the recovery process. To view the website, CLICK HERE.

Debris Removal Process

The Environmental Protection Agency's map of ongoing debris cleanup efforts can be found by CLICKING HERE. Right-of-entry forms can be found by CLICKING HERE

Reopened Businesses

As the clean-up process continues in wake of the Camp Fire, some businesses in Paradise are reopening their doors. A Facebook group has been created to support businesses affected. You can find out which businesses are open HERE. 

Call Line Information

The Town of Paradise Call Center: (530) 879-3708, (530) 879-3712, (530) 879-3713 (for town information)

Open 6 a.m. - 6 p.m. daily.

The Fire Public Information Line: (530) 538-7826 (fire information)

BUTTE 2-1-1 is a 24/7 resource for questions from Camp Fire evacuees (For more information CLICK HERE

Finding Loved Ones

To view the Butte County Sheriff/Coroner's latest Missing Persons List, CLICK HERE

If you have been evacuated due to the Camp Fire please register and search for registered evacuees as well. To visit the Red Cross Safe and Well website, CLICK HERE

Support Groups

The Chico Women's Club - 592 E 3rd St, Chico

Offering various support group sessions to help evacuees through the grief experienced during the devastating Camp Fire. For a list of times that the classes are taking place, CLICK HERE

Mobile Registration Intake Centers

Mobile Registration Intake Center (MRIC): The sole function of MRICs is to register survivors. MRIC's move around regularly and may be in an area for a short period of time to reach survivors who need registration help only.

Mobile Registration Vehicle

MRIC 1: Butte County Fairgrounds – 199 E Hazel St, Gridley, CA

MRIC 2: DeGarmo Dog Park – 199 Leora Court, Chico, CA

MRIC 3: Feather Falls Casino & Lodge – 3 Alverda Drive, Oroville, CA

Open 9 a.m. - 5 p.m. as needed


FEMA Disaster Assistance Helpline if you have questions about the help offered by FEMA.
Open from 7 a.m. to 11 p.m. ET, 7 days a week:
1-800-621-3362 (also for 711 & VRS)
TTY 1-800-462-7585

You can also send an email from the Disaster Assistance web form. CLICK HERE for more information. 

You can also write in to this address: 
P.O. Box 10055
Hyattsville, MD 20782-8055

Plumas County Information:

For any displaced Butte County citizens that are currently receiving shelter and or aid in Plumas County please register with the FEMA Disaster Registry. County personnel can assist you with this registration if you do not have the ability via phone or internet.


The town of Paradise has put together a website for anyone seeking information about the Camp Fire. To view the website, CLICK HERE.

Finding Pets/Livestock

Various shelters have been set up throughout Butte County to house animals displaced by the Camp Fire, however, the target date to close these shelters and transition the animals into long-term sheltering is Jan. 4.

There is a hotline set up for those seeking information on the reunification process.

Shelter Hotline and Reunification Specialists: (530) 895-0000.
The hotline is open daily from 8 am to 4:30 pm.

For more information on the reunification process, CLICK HERE. 

Fostering Animals

A Facebook page was created to connect people who need a temporary foster home for their animals. To go to the page, CLICK HERE

For information about fostering pets, rescued pet reunification and more, visit the North Valley Animal Disaster Groups website by CLICKING HERE


Visit to see a list of available housing in the area for Camp Fire evacuees. 

Mendocino Red Bluff Recreation Area 

BBQ's, showers, toilets and spaces for campers on site. 

Contact: Martin (530) 527-2813


Oroville Hospital is offering health services to anyone who needs to be treated for burns, smoke inhalation or if they are in need of medication. Evacuees can visit the following locations: 

Ampla Health Medical Clinic - Silver Dollar Fairgrounds (2357 Fair Street, Chico) 

Monday through Friday from 8:30 a.m. - 4:30 p.m. 

Dove's Landing Urgent Care - 2450 Oro Dam Boulevard

9 a.m. - 7 p.m. 

Contact: (530) 712-2310

Oroville Comprehensive Care Walk-In Clinic - 900 Oro Dam Boulevard 

Monday through Friday from 8 a.m. - 8 p.m. 

Saturday and Sunday from 9 a.m. - 5 p.m. 

Contact: (530) 534-9183

Urgent Care Walk-In Clinic - 2767 Olive Highway 

7:30 a.m. - 7:30 p.m. 

Contact: (530) 532-8542


Dignity Health's Connected Living Food Bank is offering free food to all those affected by wildfires. For more information, CLICK HERE


E-Center Head Start is providing free temporary childcare for Camp Fire Victims, funded by North Valley Community Foundation. Ages 0-5, from Dec. 4 - Dec. 31, 7:30am - 3:30 pm. 

1567 Booth Drive, Gridley, Ca 95948

You can apply here, or by calling (866) 417-4255

Donation Pick-Up

EV Free Church - 5095 Pentz Rd, Paradise.

Open Monday through Saturdayfrom 9 a.m. - 4p.m.

Paradise Church of the Nazarene - 311 Circlewood Rd. (Neal Rd. and Skyway), Paradise. 
Open Monday through Saturday from 9 a.m. - 4 p.m.

"Angels Among Us" Magalia Community Church - 13700 Skyway, Magalia
Open 7 days/week from 10 a.m. - 8 p.m. 

First Assembly of God - 1137 Arbutus Avenue, Chico
Open Sundays 12 – 4 p.m.

Chico Church of Christ - 995 E. Lassen Ave, Chico
Tuesday through Saturday from 10 a.m. – 2 p.m. and 4:30 p.m. – 7:30 p.m.

Support Services and Discounts

Christmas for Camp Fire Survivor Families

ECV (E Clampus Vitus) is putting on a Fill the Truck event so Christmas can be provided to families impacted by the Camp Fire.

The event will be held in Oroville on Saturday, Dec. 8, 2018, at Best Self Storage at 3005 Feather River Blvd.

Applications for families with a newborn to 17-year-olds can apply. You will be asked to show proof of residence in the fire zones. You can sign up by Dec. 20., but the Christmas gifts will be given away on a first-come-first-served basis.

Families who have a pregnancy with an as yet unborn child also qualify for the program.

The application forms are available at Best Self Storage in Oroville.

Chico Art Center - 450 Orange St # 6, Chico

Starting in December, the center will be opening all classrooms every Sunday from 10 a.m. - 4 p.m. for working spaces for any artists displaced by the fire. They will also be accepting donations at the docent desk in the gift shop from 12 - 4 p.m.

Disaster Recovery Center - Chico Mall (former Sears building) 

Open 9 a.m. - 7 p.m. starting Friday, Nov. 16. 

The center helps connect victims and evacuees with resources to help rebuild and recover. Federal, state, regional and local resources provided.

Rabobank is suspending late and overdraft fees for Camp Fire-impacted customers whose accounts are based at the bank’s Magalia, Paradise and South Chico branches. 

The AAA emergency response trailer is stationed at the Butte County Fairgrounds, 199 E Hazel St, Gridley. 

It's open daily from 7 a.m. - 7 p.m. and is fully staffed to help with home and auto claims. 

T-Mobile is offering free calls, texts and data to T-Mobile a Magenta prepaid customers in affected areas of the Camp Fire who are not already on an unlimited plan. 

T-Mobile is also sending chargers, loaner devices with service and other supplies like water and masks to impacted areas and select local stores. 

Several insurance companies are setting up booths on Meriam Park and East 20th Street in Chico to help Camp Fire victims with any insurance questions. 

Bidwell Presbyterian Church is opening its doors to members and friends of Craig Memorial Congregational Church of Paradise, which was destroyed in the Camp Fire.

Nantucket Home - 6th and Broadway, Chico 

They are offering 30 percent off and tax-free for upholstery lines and case good lines for evacuees of the Camp Fires. 

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A significant weather system will impact our area beginning late tonight, lasting through the day on Monday. This includes a large amount of snow for the mountains, with rain and wind for the valley and foothills. A steady rain will begin to move into our area around 1am Sunday.
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