BUTTE COUNTY, Calif. - Action News Now is getting a first look at the 9-1-1 dispatch calls that the Paradise Police Department received the morning of the Camp Fire.
Reporter Laura Eng went through the phone calls to understand the communication between residents in Paradise and the Police Department during that time.
In the calls, you can hear a dispatcher tell callers several times that there wasn't a fire in Paradise. She can be heard saying that there was a fire north of Concow around 7 a.m.
Lieutenant Anthony Borgman of the Paradise Police Department explained why the dispatchers may have told the callers that there wasn't a fire in Paradise.
"Nobody really had a good grasp of where the fire was, how fast it was actually moving until we got the calls until the fire is, it’s not just smoke, we actually see flames. It’s actually in the town of Paradise," he said.
Borgman said his department was getting information from a number of places.
The dispatcher had information that there was a fire in Pulga, but was told at the time that it wasn't an immediate threat to Paradise.