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Camp Fire: Resources for Victims

Action News Now is providing a complete list of resources for victims of the Camp Fire. Check back regularly, as this article will be continuously updated.

Posted: Nov. 10, 2018 10:43 AM
Updated: Dec. 31, 2018 4:11 PM

Debris Removal Process

The Environmental Protection Agency's map of ongoing debris cleanup efforts can be found by CLICKING HERE. Right-of-entry forms can be found by CLICKING HERE

Reopened Businesses

As the clean-up process continues in wake of the Camp Fire, some businesses in Paradise are reopening their doors. A Facebook group has been created to support businesses affected. You can find out which businesses are open HERE. 

Call Line Information

The Town of Paradise Call Center: (530) 879-3708, (530) 879-3712, (530) 879-3713 (for town information)

Open 6 a.m. - 6 p.m. daily.

The Fire Public Information Line: (530) 538-7826 (fire information)

BUTTE 2-1-1 is a 24/7 resource for questions from Camp Fire evacuees (For more information CLICK HERE

Finding Loved Ones

To view the Butte County Sheriff/Coroner's latest Missing Persons List, CLICK HERE

If you have been evacuated due to the Camp Fire please register and search for registered evacuees as well. To visit the Red Cross Safe and Well website, CLICK HERE

Support Groups

The Chico Women's Club - 592 E 3rd St, Chico

Offering various support group sessions to help evacuees through the grief experienced during the devastating Camp Fire. For a list of times that the classes are taking place, CLICK HERE

Mobile Registration Intake Centers

Mobile Registration Intake Center (MRIC): The sole function of MRICs is to register survivors. MRIC's move around regularly and may be in an area for a short period of time to reach survivors who need registration help only.

Mobile Registration Vehicle

MRIC 1: Butte County Fairgrounds – 199 E Hazel St, Gridley, CA

MRIC 2: DeGarmo Dog Park – 199 Leora Court, Chico, CA

MRIC 3: Feather Falls Casino & Lodge – 3 Alverda Drive, Oroville, CA

Open 9 a.m. - 5 p.m. as needed


FEMA Disaster Assistance Helpline if you have questions about the help offered by FEMA.
Open from 7 a.m. to 11 p.m. ET, 7 days a week:
1-800-621-3362 (also for 711 & VRS)
TTY 1-800-462-7585

You can also send an email from the Disaster Assistance web form. CLICK HERE for more information. 

You can also write in to this address: 
P.O. Box 10055
Hyattsville, MD 20782-8055

Plumas County Information:

For any displaced Butte County citizens that are currently receiving shelter and or aid in Plumas County please register with the FEMA Disaster Registry. County personnel can assist you with this registration if you do not have the ability via phone or internet.

There will be a FEMA Speakers Event at the Chester Memorial Hall, 225 Gay Street Chester California, at 1:00 pm Tuesday, November 20, 2018. This is an informational and registration session for any displaced person(s) in Plumas County that have been affected by the Camp Fire. Please attend so you can register for assistance.

The Lake Almanor Chamber of Commerce has opened an account at Plumas Bank in Chester for cash donations only for displaced individuals and or evacuees of the Camp Fire in Butte County. The account name is Lake Almanor Area Chamber Fire Fund. Only cash donations can be accepted at any Plumas Bank. Please do not take donations to the Chamber of Commerce. No physical items can be accepted at the Chamber or Plumas Bank.


The town of Paradise has put together a website for anyone seeking information about the Camp Fire. To view the website, CLICK HERE.

Finding Pets/Livestock

Various shelters have been set up throughout Butte County to house animals displaced by the Camp Fire, however, the target date to close these shelters and transition the animals into long-term sheltering is Jan. 4.

There is a hotline set up for those seeking information on the reunification process.

Shelter Hotline and Reunification Specialists: (530) 895-0000.
The hotline is open daily from 8 am to 4:30 pm.

For more information on the reunification process, CLICK HERE. 

Fostering Animals

A Facebook page was created to connect people who need a temporary foster home for their animals. To go to the page, CLICK HERE

For information about fostering pets, rescued pet reunification and more, visit the North Valley Animal Disaster Groups website by CLICKING HERE


The Chabad Jewish Center is planning to give away vehicles to evacuees that had to abandon vehicles during the Camp Fire. To view the application form, CLICK HERE. 

California Highway Patrol Chico is keeping a list of vehicles. View up-to-date lists on its Facebook page, HERE. 

Pet Supplies/Food


Open every day 9 a.m. -5 p.m. Various pet supplies. 

The BHS Pet Food & Supply Pantry has moved to 1356 Longfellow Avenue in Chico! Thanks to the generosity of Kirk's Jewelry, we will be setting up the pantry in the old Chico Beauty College building. It will open at 2 p.m. today, and return to normal hours (9 a.m. to 5 p.m.) on Saturday, November 17th.

Whether you are making a donation, or coming to get supplies, please head to this new location. Again, that's 1356 Longfellow Avenue!

Wags and Whiskers - 2156 Pillsbury Road Chico


Visit to see a list of available housing in the area for Camp Fire evacuees. 

Mendocino Red Bluff Recreation Area 

BBQ's, showers, toilets and spaces for campers on site. 

Contact: Martin (530) 527-2813


Oroville Hospital is offering health services to anyone who needs to be treated for burns, smoke inhalation or if they are in need of medication. Evacuees can visit the following locations: 

Ampla Health Medical Clinic - Silver Dollar Fairgrounds (2357 Fair Street, Chico) 

Monday through Friday from 8:30 a.m. - 4:30 p.m. 

Dove's Landing Urgent Care - 2450 Oro Dam Boulevard

9 a.m. - 7 p.m. 

Contact: (530) 712-2310

Oroville Comprehensive Care Walk-In Clinic - 900 Oro Dam Boulevard 

Monday through Friday from 8 a.m. - 8 p.m. 

Saturday and Sunday from 9 a.m. - 5 p.m. 

Contact: (530) 534-9183

Urgent Care Walk-In Clinic - 2767 Olive Highway 

7:30 a.m. - 7:30 p.m. 

Contact: (530) 532-8542


Dignity Health's Connected Living Food Bank is offering free food to all those affected by wildfires. For more information, CLICK HERE


E-Center Head Start is providing free temporary childcare for Camp Fire Victims, funded by North Valley Community Foundation. Ages 0-5, from Dec. 4 - Dec. 31, 7:30am - 3:30 pm. 

1567 Booth Drive, Gridley, Ca 95948

You can apply here, or by calling (866) 417-4255

Donation Pick-Up

Find a full list of donation centers HERE.

A link that is being provided at the website to use if you are wanting to make donations that will be distributed to survivors of the Camp Fire. For more information, CLICK HERE

The following sites are distributing relief supplies to Camp Fire survivors and evacuees. This is the latest information as provided by distribution sites as of 4:30 p.m. Wednesday, Dec. 5, 2018. (Please note that these are not drop-off sites for donations from the general public)

Chico Breakfast Lion's Club - Skypark Plaza, Notre Dame Blvd, Chico

The center is offering non-perishable food, books, bedding, toys, cleaning supplies and more. 

Hours: 7 days/week from 9 a.m. - 6 p.m.

Church of Christ - 995 East Lassen Avenue, Chico 

The church has organized a Disaster Relief Truck with $80,000 worth of goods for evacuees to choose from. 

Contact: (530) 786-3754

Mid Valley Baptist Church - 2584 Durham-Dayton Hwy, Durham

Contact: (209) 283-4454

Gridley VFW (veterans of foreign wars) - 801 Washington Street in Gridley, Warehouse C

Offering donated goods, mostly clothing, but also toiletries, for Camp Fire evacuees.

9 a.m. - 5 p.m. until further notice

Salvation Army Distribution Center - 1100 Marauder Street, Chico

10 a.m. - 4 p.m. Monday through Saturday

10 a.m. - 2 p.m. Thanksgiving

Contact: (530) 776-1009

The warehouse is a site to collect donations and distribute items to fire survivors. 

They are only collecting the following items: Underwear/socks, blankets/pillows, hygiene items, cleaning supplies, diaper/baby wipes, non-perishable foods, frozen turkeys, new toys for Christmas, monetary gifts. Used goods will not be accepted. 

The Hope Center - 1950 Kitrick Ave A, Oroville

Evacuees can pick up supplies at this location like warm clothes, shoes, paper products (toilet paper, forks, spoons, paper plates, paper towels) and women's undergarments 

TruConnect Mobile Management is set up at this location providing phones to evacuees of the Camp Fire. 

The booth will be set up starting at 10:30 a.m. and will stay as long as needed. Phones have unlimited calls and texts to all of the U.S., Mexico and Canada and 1 GB of data. 

You must receive benefits from Medical and/or EBT to receive the phones. 

Chico Islamic Center - 1316 Nord Avenue, Chico

Distributing sleeping bags, pillows, and blankets to evacuees as well as laundry services. 

Crossroads Community Church Clothing Closet located at 445 B Street, Yuba City  - No Longer Accepting Donations (Pick-up OK)

Contact: Nancy (530) 923-5845, Church Office: (530) 751-9168 

Clothes available for victims of the Camp Fire. Open until 2 p.m. Monday through Friday. 

Support Services and Discounts

Christmas for Camp Fire Survivor Families

ECV (E Clampus Vitus) is putting on a Fill the Truck event so Christmas can be provided to families impacted by the Camp Fire.

The event will be held in Oroville on Saturday, Dec. 8, 2018 at Best Self Storage at 3005 Feather River Blvd.

Applications for families with newborn to 17 year olds can apply. You will be asked to show proof of residence in the fire zones. You can sign up by Dec. 20., but the Christmas gifts will be given away on a first-come first-served basis.

Families who have a pregnancy with an as yet unborn child also qualify for the program.

The application forms are available at Best Self Storage in Oroville.

Chico Art Center - 450 Orange St # 6, Chico

Starting in December, the center will be opening all classrooms every Sunday from 10 a.m. - 4 p.m. for working spaces for any artists displaced by the fire. They will also be accepting donations at the docent desk in the gift shop from 12 - 4 p.m.

Disaster Recovery Center - Chico Mall (former Sears building) 

Open 9 a.m. - 7 p.m. starting Friday, Nov. 16. 

The center helps connect victims and evacuees with resources to help rebuild and recover. Federal, state, regional and local resources provided.

Rabobank is suspending late and overdraft fees for Camp Fire-impacted customers whose accounts are based at the bank’s Magalia, Paradise and South Chico branches. 

The AAA emergency response trailer is stationed at the Butte County Fairgrounds, 199 E Hazel St, Gridley. 

It's open daily from 7 a.m. - 7 p.m. and is fully staffed to help with home and auto claims. 

T-Mobile is offering free calls, texts and data to T-Mobile a Magenta prepaid customers in affected areas of the Camp Fire who are not already on an unlimited plan. 

T-Mobile is also sending chargers, loaner devices with service and other supplies like water and masks to impacted areas and select local stores. 

Several insurance companies are setting up booths on Meriam Park and East 20th Street in Chico to help Camp Fire victims with any insurance questions. 

Bidwell Presbyterian Church is opening its doors to members and friends of Craig Memorial Congregational Church of Paradise, which was destroyed in the Camp Fire.

Nantucket Home - 6th and Broadway, Chico 

They are offering 30 percent off and tax-free for upholstery lines and case good lines for evacuees of the Camp Fires. 

Butte County Library

Hours for each branch available HERE. (

Free unlimited public Wi-Fi, public computers, charging stations, free book giveaways, meeting spaces available, etc.

Books and movies can be a great comfort in this time, so library staff are working to make sure your access to the library is impeded as minimally as possible. We have temporarily arranged for holds and other item requests placed by Paradise patrons to be sent to the Chico branch. If that works for you-you're all set, no need to do anything. If it would be more convenient for you to pick up your library items in another branch, please call any branch of the library and ask to have your home library set to your preferred branch.

We’d also like to reassure you that you will not be held financially responsible for any items lost or damaged in the fire. Library staff are prepared to remove any outstanding items from your account at no cost to you. Please call or visit any library branch whenever you are ready and able, and we will take care of your account for you.

Free printing and copying for those affected by the fire, courtesy of SmileBPI.

Chico Branch - 1108 Sherman Ave, Chico

Biggs Branch - 464A B Street, Biggs

Durham Branch - 2545 Durham-Dayton Highway, Durham

Gridley Branch - 229 Spruce St., Gridley

Oroville Branch - 1820 Mitchell Ave., Oroville

Offering free unlimited public Wi-Fi, public computers, charging stations, free book giveaways, meeting spaces available, etc.

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