Tech issues caused delays at Butte Voter Assistance Centers

Morning voters at the Butte County Voter Assistance Centers on Saturday experienced some delays, but according to Clerk-Recorder Candace Grubbs, people were able to vote despite the computer issues.

Posted: Nov 2, 2020 10:48 AM

BUTTE COUNTY, Calif. – Morning voters at the Butte County Voter Assistance Centers on Saturday experienced some delays, but according to Clerk-Recorder Candace Grubbs, people were able to vote despite the computer issues.

All of the laptops at the Voter Assistance Centers experience technical problems from the start of the first day of voting from locations throughout Butte County, said Grubbs on Saturday afternoon.

She said the internet connection was unreliable. When they looked into the problem the IT department discovered that as soon as one laptop connected to the Oroville Hall of Records, the last laptop to sign on was kicked off.

Eventually, all the laptops had to be taken to Oroville to be reprogrammed. Then voting went more smoothly at the Voter Assistance Centers by approximately 2:00 p.m.

Voters were able to vote, even with the technical problems poll workers were dealing with, said Grubbs.

She said the staff at the Centers had to make sure the correct ballot types were printed out. Some ballots could be printed out and then put inside provisional voting envelopes at the Centers, but some were sent over to the Elections Office from the Voter Assistance Centers, and then were taken back to the Centers after the signatures were verified.

Grubbs said she was glad everyone was still able to vote and was thankful that the technical problem happened now and not on Election Day, Tuesday, Nov. 2.

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