PG&E warns customers about telephone scams

Apr 29, 2014 5:51 PM

Area residents are reporting a telephone scam in which individuals pretend to be PG&E representatives and demand payments in order to keep power from being turned off within the hour.

The scammers are calling homes and saying they are with PG&E and that payment is overdue. The scammers inform the person they’re speaking with that if payment is not received the service will be shut off.

In most cases the scammers ask the person to go buy a prepaid gift card for a certain amount of money and call back with that card number.

PG&E is investigating the situation. If anyone receives such a call they should hang-up and call PG&E directly at 800-PGE-5000.

PG&E would also like to remind customers that the company’s credit department will not ask for personal information or a credit card number over the phone.


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