Apr 30, 2014 12:17 AM
Whether you need life advice or just want someone to talk to, Northern Valley Talk Line is there to answer your call. Available 7 days a week, 365 days a year, operators started in 2010 and the number of calls received keeps increasing. "We started off with just a few calls but now we've having call after call and having a busy evening," said Marianne Robbins, Talk Line operator.
The operators aren't psychiatrists, doctors, or counselors but they're here to provide peer to peer support. "It gives our callers someone to relate to on a personal level because we have had some of the same experiences that they've had," said Ril Werstler, Program Coordinator for the Northern Valley Talk Line.
Werstler says the people calling are from all walks of life with different things to talk about. "Mental health challenges. Addiction challenges. I think some of the symptoms, the worst symptoms, is loneliness and isolation."
In some cases, the operators have helped save a life. "I've been told by a caller that they didn't even think they'd be alive if it wasn't for the talk line being here every day so they can reach out and have someone to talk to," said Robbins.
The Talk Line not only benefits the callers but those who answer the calls as well. "Knowing that we're helping the community is really a benefit for my own life," said Robbins.
The calls are confidential and free. If you'd like to call the Northern Valley Talk Line, you can call every day from 4:30 to 9:30 PM. The number is 1-855-5TALKLINE.
2 days ago